about us

Susan Schalck has owned Towne & Country Salon since its opening in May of 2004. Susan has a Marketing degree from Miami University and worked in the “corporate world” prior to opening the salon. She adores her employees and thinks of them as family. She loves being a part of the community and providing a welcoming, relaxing salon filled with exceptional talent.

Tiffany Schalck was licensed in 2003 and received her Colorist designation in 2008. She is amazing at any color service but particularly loves the challenge of Corrective Color and getting to see not only the final result, but her client’s response to their new, gorgeous hair. She is also wonderful at taking what a client is wanting and turning out a fabulous final product. Tiffany has so much knowledge that we promoted her to training new talent. She has found the “hard to find” balance of being professional and still fun.

Dawn Richards is the epitome of a Hair Stylist! A true role model for our lesser experienced stylists. She is amazing with any of our clients from 9 months to 99 years old. She has found a way to stay current with color trends and yet can still rock out a gorgeous permanent wave. Dawn is able to take the time to listen and hear what her client is wanting, then delivers a finished product that exceeds her client’s expectations. We all adore her and you will, too! Dawn has been licensed since 1986 and been with Towne & Country Salon since 2004.

Mandy Schindler has been licensed since 2006 and joined Towne & Country’s team in 2007. Mandy is constantly trying new things and working on perfecting her art, whether it’s beach waves, babylights, or a trendy new haircut, and because of that she has many dedicated clients. She also gives a great men’s cut! Mandy is the one in the salon who includes everyone in the conversation (clients and staff). She’s fun, she’s heartfelt, and she’s very talented.  Mandy and her husband Brandon have 2 sons (Brayden and Blake) and are big Cleveland fans.

 

 

Lacy Morris has been with Towne & Country Salon since 2008, and was licensed in 2005. She loves that she can help people feel better about themselves with a new cut or color. Lacy takes her time and is very particular while performing her craft which in turn, makes her clients very dedicated to her.

 

Brandy Barajas has been licensed since 2011 through the Paul Mitchell School. She came to Towne & Country Salon in 2012 and quickly rose through the ranks to become a Gold Stylist. Brandy has a way of making anyone and everyone feel comfortable, she is talented yet relaxed and fun! You know you are in qualified hands when you’re with Brandy, whether it’s a balayage, a trendy new color, or a simple haircut. She loves doing anything with color and always has a smile on her face. Brandy is married to Salvador and they have 3 children and 2 fur babies!

 

Alicia Koch has been licensed since 2012 and joined Towne & Country in 2014. Alicia is a ray of sunshine, her outgoing, friendly personality simply lights up our salon. She was trained at the Aveda Institute and was quickly promoted to a Gold Stylist. She also is a Texture Specialist with an emphasis in Keratin Treatments (certified through Keratin Complex), and is also a certified DevaCurl Specialist! The one thing all of her clients say is Alicia has a way of making you feel like you are the most important person in her chair, she really takes the time to figure out what her client wants and how to deliver or give her professional recommendation! Alicia is married to the love of her life Stephen, they have 2 beautiful daughters and 2 Australian Shepherds.

 

Courtney Pierce has been licensed since 2006 through the Aveda Institute. She came to Towne & Country Salon in 2016 as a Master Stylist. When you’re in Courtney’s hands you know you’re in the hands of someone who genuinely cares about making the world more beautiful! She loves to look at a picture and re-create that look for her clients. She’s also amazing with color and is a resident expert in our Wella color line. Courtney is married with 2 daughters that keep her very busy!

 

Marika Townley is the newest addition to the Towne & Country team. She was licensed in 2008 and joined us in 2018. Marika is a true professional. She is friendly yet professional. She is excellent at color and giving a client exactly what they’re looking for. Markia is fast yet efficient and her clients are very dedicated to her. We feel very blessed to have her on the team. Marika is married to Dustin and they have a daughter Chloe.

 

Sydney was trained at the Aveda Institute and licensed in 2012. She was a fabulous addition to the Towne & Country team in 2013. Sydney is an extremely talented stylist and you can tell she loves hair. She is amazing with blondes and really all colors. She is good with males and females, young and older clients and everything in between. She loves seeing the end result of her work and making people feel wonderful.

 

 

Erin is our talented LMT (Licensed Massage Therapist). She has been licensed since 2003 and with Towne & Country since 2006. She is trained in trigger point therapy to help her clients manage their chronic musculoskeletal pain and stress levels. She is able to specialize each and every massage to her client’s needs. Erin has many weekly and monthly clients but always has openings for a new client.

 

Kelsie Nagel joined our salon family in March of 2018 as an Esthetician and Nail Technician. She is a perfect combination of a professional, educated in her fields, as well as being friendly and fun! Kelsie instituted a Facial of the Month Club which rotates a differing facial each month, customized to your needs. She also does any and all face and body waxing! In addition to skincare, Kelsie does manicures, pedicures, and is Certified in Shellac. She is married to Bobby and they have a son and new daughter!

 

Courtney Hehl is our ah-mazing Salon Coordinator. We would be lost without her. Courtney has the unique ability to maintain our appointment book (which is not easy!), works so well with clients, stylists and the owner (also not easy!), and does this all with style and grace. She’s always smiling, she’s always professional and she’s thorough and efficient with whatever she is doing. Courtney started here part-time in Dec of 2005 when she was only 16 years old. She has grown into such a fine young woman, loving wife to Nathan and fabulous mom of Camden and Austin. We adore her and you will, too!

Carly Merz is our evening and Saturday Front Desk Salon Coordinator. We plucked her from our client list knowing she loved the salon, loved the staff and would be fantastic with our clients. She is always professional and yet friendly. Carly joined our team in 2015. She works 3 jobs and recently got married to the love of her life – Christopher. If you call for an appointment in the evening or on a Saturday, you may get to talk to her!